Part of the RTO Radar compliance ecosystem
Feedback, complaints and industry consultation for RTOs
Build public feedback, complaints and industry consultation forms, analyse submissions with section-aware analytics, and convert anything that needs action into a tracked CI item — without re-keying data.
What's included
Every capability is designed for compliance teams who are short on time and need evidence on demand.
Public Feedback Forms
Build custom forms with 15 different question types and optional fields. Share forms to users without an RTO Radar account securely. Embed forms into any platform
Industry consultation evidence
Capture industry consultation submissions with bidirectional linking to feedback records, so consultation cycles are evidenced per qualification.
Complaint workflow
Triage, assign, respond and close complaints with attachments and a full audit trail.
Section-aware analytics
Visualise responses by section, question and date range. PDF and DOCX reports for stakeholders, Excel exports with numeric formulas for downstream analysis.
One-click CI integration
Convert any submission into a continuous improvement item with owner, due date and evidence linked back to the original response.
How Feedback & Complaints fits the rest of RTO Radar
Feedback & Complaints doesn't sit on its own. Evidence flows where it needs to go, so nothing is re-keyed and nothing is lost.
Frequently asked questions
Explore the rest of the ecosystem
Every module is built to work with the others — evidence flows in, audit trail flows out.
Validation
Plan, run and evidence unit validation aligned to SRTO 2025.
Assessment Validation
Run defensible assessment validation with AI guidance, summary reports and a 1:1 CI loop.
Risk Register
A live risk register that drives validation frequency and consultation cadence.
Continuous Improvement
A CI register that captures, tracks and evidences improvement across the RTO.
Training Products Management
Build and maintain Training and Assessment Strategies with master-cohort architecture.
QMS & Documents
Document control with manual standards mapping to SRTO 2025 and VRQA frameworks.
PD & Trainer Compliance
Trainer matrices, PD planning and currency evidence in one workforce view.
Standards for RTOs 2025
Plain-English pillar guide to SRTO 2025, mapped to every module.
See Feedback & Complaints in your RTO
Book a 60-minute walkthrough with the RTO Radar team.